CRM / Brand Manager(2+ Years Agency Experience Required)

Experience Required: Minimum 2 years in a marketing/creative/digital agency

Role Overview

We are looking for a strategic and client-focused CRM / Brand Manager who understands brand voice, client psychology, and execution timelines. If strategy + relationship management is your sweet spot, this role is for you.

Key Responsibilities

• Manage and nurture client relationships with a proactive approach
• Understand brand positioning, tone of voice, and ensure consistent communication
• Act as the bridge between clients and internal creative/production teams
• Plan, execute, and monitor marketing campaigns within agreed timelines
• Prepare briefs, coordinate deliverables, and ensure smooth project flow
• Track performance metrics and present insights to clients
• Identify upselling and cross-selling opportunities

Required Skills & Qualifications

• Minimum 2 years of experience in an advertising, digital, or creative agency
• Strong understanding of brand strategy and consumer psychology
• Excellent communication and presentation skills
• Ability to manage multiple clients and deadlines simultaneously
• Strong coordination and execution mindset
• Problem-solving and conflict-resolution skills

What We’re Looking For

• Someone who understands that brands are built on consistency
• A relationship builder who can handle clients with confidence
• A strategic thinker who can convert ideas into structured execution
• Detail-oriented, deadline-driven, and result-focused professional